Privacy
Your enquiry and your privacy
We use the information you share to respond to your request and arrange an appointment with you.
How appointment requests are handled
Form requests are sent through Resend to our business inbox. The team uses your details to reply, discuss the quote and availability, and confirm arrangements. Enquiries received by phone, email, or WhatsApp are handled through those services. Access to our inbox and private enquiry log is limited to people handling appointments. We do not add you to a marketing list because you request an appointment.
Retention
Our administrative policy is to remove closed enquiry details from the business inbox and enquiry tracker after 90 days, unless we need them to resolve an ongoing issue or meet an applicable obligation. Any separate service records are handled independently. Email, delivery, and messaging providers may retain operational records under their own policies.
Questions and requests
Contact info@hayatcupping.co.ke to ask about your enquiry details, request a correction or deletion, or raise a privacy concern. We may need to verify that the information belongs to you before acting on a request.
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